Why contact tracing remains a hurdle for Quebec in containing COVID-19

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In contrast with the spring, when Quebec was under lockdown and contact between people was limited, public health can often now be faced with the challenge of tracking down dozens of people in connection with a positive case. (Ivanoh Demers/Radio-Canada)

(Benjamin Shingler & Sarah Leavitt/ CBC News) — Quebec has ramped up its ability to track down members of the public who may have been exposed to COVID-19.

But challenges remain in ensuring those who may have contracted the virus are aware.

Among the biggest hurdles? Getting people to pick up the phone.

Health Minister Christian Dubé said Friday that up to 30 percent of people contacted due to potential exposure to a COVID-19 case do not answer the call.

“It’s problematic,” he told reporters. “I have to appeal to the idea of public responsibility.”

Following the discovery of a case, public health tries to reach a list of people who may have been in contact with the infected person. (…)

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